Refund & Cancellation Policy

Our reports are personalised digital products prepared for you and delivered by email straight after payment. For this reason we follow the policy below.

Reports

• Once a report has been generated and delivered, the order cannot be cancelled and is not refundable.
• If your payment was successful but you have not received your report within 24 hours (and it is not in your spam folder), write to us. We will deliver it, or refund you in full if we cannot.
• If you were charged twice for the same order, we refund the extra payment in full.
• If your report has a technical problem (for example it does not open, or pages are missing), we send a corrected report; if we cannot fix it, we refund you in full.
• If you entered a wrong name or date of birth, we correct it once, free of charge, if you write to us within 7 days of your order. This is a correction, not a refund.

Quick Consultations

• You can cancel a consultation for a full refund before it has been scheduled, or at least 24 hours before the agreed time.
• If we are unable to provide the consultation, we refund you in full.
• A consultation that has already taken place, or that you miss without notice, is not refundable.

How to request a refund

Write to swapnilwagh4897@gmail.com with your order reference (it is in your order email) and the reason for your request. We reply within 2 working days.

Refund processing

Approved refunds are made to the original payment method through Razorpay within 5 to 7 working days. Your bank may take a few more days to show the amount.

Contact

AuricNumber, SHIVRATNA, PLOT NO,11, GANESH COLONY, DHULE ROAD CHALISGAON. Email: swapnilwagh4897@gmail.com. Phone: 9594713552.